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Frequently Asked Questions

When is the check-in and check-out time?

Check in time is 14:00 and check out time is 11:00. If you wish to have an early check in or a late check out, please discuss this matter with our team. Although we can't promise this to happen during your stay, but there are times when this can be possible.

How many extra beds are allowed?

Should you need to have extra guests during your stay, we can provide up to 2 extra beds per cottage.

Is wifi provided?

Our Tomohon guests can enjoy free wifi throughout our premises. For our Megamendung guests due to our secluded mountain location, we can only provide limited wifi for 70GB per night - log in details will be provided upon check in.

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